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Month: August 2025

Waterproofing Contractor – How to Choose the Right One

Living in a tropical country like Malaysia usually has high humidity and frequent rainfall, meaning water leakage and seepage are usually common issues in buildings. Many properties, especially those that are 4 to 5 years of age, tend to show clear signs of water damage. As a result, the waterproofing industry appears to be booming, with numerous waterproofing contractor and solution providers claiming they have the right expertise to fix these issues. But are they truly specialists? And if not, what should you be looking for when hiring one?

Here’s what you need to know before engaging a waterproofing contractor:

1. Understand The Contractor’s Waterproofing Methods

Inquire from the contractor to explain the methods they plan to use in solving your leakage issue. A reliable waterproofing contractor will help you effectively understand the different waterproofing solutions available on the market, such as PU injection, torch-on membrane, or epoxy flakes and why their recommended method is considered most effective for your specific case.

Three common types of waterproofing methods in the industry - PU Injection, Torch-on membrane, and epoxy flakes.

2. Review The Contractor’s Years of Experience

Experience definitely matters, but it’s not just about how long the company has been operating. What’s more important is the kind of problems they’ve solved and how effectively they’ve solved them.

While some waterproofing contractors, especially in areas like KL or PJ, may offer lower pricing, many of them might not have the experience required to address the root cause of the leakage. A cheaper fix might appear to solve the problem at first, but if the solution isn’t tailored to your specific issue, the leak could return and sometimes even worse than before.

Things you should evaluate your waterproofing contractor's experience

A good waterproofing contractor should be able to walk you through the root cause and clearly explain why their solution will prevent future recurrence. The way they communicate their solution can often reflect their level of expertise.

3. Request for The Contractor’s Project Track Record

Fixing water leakage problems can involve a significant cost, so it is important to choose a contractor who can offer a longer-lasting solution. One of the best ways to evaluate this is by reviewing the projects they have completed in the past.

Take time to go through their previous work with them. Ask them to show you examples of similar cases they have handled, explain the methods they used, and how those solutions helped to prevent the problem from recurring. This will give you a clearer picture of how they approach each project and whether they offer temporary fixes or long-term results.

A waterproofing contractor with a strong portfolio of completed work brings more than just credibility. It also gives you peace of mind knowing they have faced similar challenges and delivered results. If they have worked on corporate, commercial, or government projects, that can also be a good indicator of their capability and trustworthiness.

Nano-G waterproofing solutions for homes, businesses, and hospitals. Trusted by government, corporations, and celebrities.

4. Do They Apply Advanced Inspection Tools?

Avoid waterproofing contractors who rely solely on visual inspection or guesswork. Reputable specialists will use technology such as thermal imaging or moisture detection devices to pinpoint the exact source of the leak, ensuring more accurate diagnosis and repair.

5. Beware of the Impact of Tile-Hacking Solutions.

Some contractors may recommend hacking or removing tiles to fix water leakage issues. While this method can be effective in certain extreme cases, it should not be the default approach. Unless the contractor can clearly explain why it is necessary for your specific situation, you should consider seeking a second opinion.

Hacking tiles is one of the most disruptive methods available. It creates a lot of dust, noise, and debris that can affect the comfort and safety of residents or occupants during the repair period. For homes with elderly residents, young children, or individuals with respiratory conditions, the mess and air quality disturbance can be particularly harmful.

Additionally, this method often takes longer, requires more extensive clean-up, and can damage surrounding materials such as waterproof membranes, skirting, or adjoining walls if not done carefully. Once tiles are removed, there’s also the added cost of retiling, colour mismatches, and potentially compromising the aesthetics of your home or building.

6. Why is Nano-G the Trusted Choice?

Today, there are more advanced waterproofing solutions available that do not require hacking or damaging existing surfaces. Technologies like Nano-G’s hospital-grade nanotechnology coatings are odourless, quick to cure, and safe for use in sensitive environments. They provide an effective and far less invasive alternative to conventional methods.

At Nano-G, we bring over 10 years of experience in solving complex water leakage issues. Our proven track record includes major repair projects for government hospitals across Malaysia and high-profile work for the Ministry of Defence.

What sets us apart:

  • We use advanced, hospital-grade nanotechnology that requires no tile hacking or change to your flooring’s appearance.
  • Our solutions are non-toxic and safe to be used in sensitive environments such as hospitals and confinement centres.
  • We rely on scientific inspection methods to ensure every diagnosis is accurate and every repair made effective.

Conclusion

Not every waterproofing contractor is truly a specialist. Before engaging with one, make sure they’re experienced, transparent, and equipped with the right tools, not just offering a quick fix. Whether you’re a homeowner or property manager, investing in a reliable waterproofing contractor like Nano-G ensures a long-term peace of mind and a safer environment.

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